Contact support
Most questions are already answered in Common problems, so it’s worth a look first. If that doesn’t sort it out, here’s how to reach us.
Email us
Section titled “Email us”Write to support@humanwhocodes.com. This is the fastest route for anything tied to your account — billing, sign-in trouble, a save that won’t process, or a privacy request.
Include the email address on your Bredbox account so we can find it. Please don’t send your password; we never need it.
Ask the community
Section titled “Ask the community”For feature ideas, questions other people have probably hit, or a bug you want to compare notes on, use GitHub Discussions. Posting there needs a free GitHub account, and anyone can read along without one.
Use email instead if your question involves your account details — Discussions is a public forum.
What to include
Section titled “What to include”A few details save a round trip:
- What you were trying to do, and what happened instead.
- Where it happened — the web app, the browser extension, or the iOS or Android app.
- The URL you were saving or reading, if the problem is about one particular save.
- Your browser and version, or on mobile, the version listed under Settings → App Version.
- A screenshot, if there’s an error message on screen.
Privacy and your data
Section titled “Privacy and your data”You can export or delete everything yourself without contacting us — see Export your data and Privacy controls. Our Privacy Policy and Terms of Service cover how we handle what you save.